RETURN & EXCHANGE POLICY

At Wave Walker, every pair is thoughtfully designed for comfort, effortless style, and a gentle footprint on the planet. We stand by the comfort we’ve crafted—and we want you to experience it, worry-free.

That’s why we offer a Free 7-Day Trial Policy. Try them on, walk around, feel the difference.

We’ll take care of shipping and one-time exchanges—so go ahead, give comfort a go.

 

Eligibility

To qualify for a return or exchange, the product must be:

  • Unused and in original condition as delivered

  • Returned in the original packaging

Exceptions – Returns Will Not Be Accepted If:

  • The request is raised after 7 days from delivery

  • The item is worn, damaged, or returned without original packaging

  • The product was purchased during an exclusive sale or limited-time offer (unless there’s a size issue or damage—then we’ll help with an exchange based on stock availability)

  • The product was purchased through EMI (in that case, 1 exchange is allowed per order, based on size availability)

Please Note

  • Cash on Delivery (COD) charges (usually ₹75–₹100) are non-refundable in case of a return

  • Only one exchange is allowed per order

  • All returns must be initiated within 7 days of delivery

How to Initiate a Return or Exchange

To request a return or exchange, simply email us or WhatsApp within 7 days of receiving your order.
 Email: [Insert Email ID]
 WhatsApp: [Insert WhatsApp Number]

Please include your order number for quicker processing.

Once the product is received and inspected, we’ll process your refund within 7 business days.